Frequently Asked Questions
What is TripRank?
TripRank is a driving tracker app that records your trips so you can look back on where you went — your route on a map, distance covered, time behind the wheel and places visited. Leaderboards rank distance, longest single drive, territory explored and trophies — never how fast you drove. More on what TripRank is and isn’t.
How does tracking work?
TripRank uses your phone's GPS to record your route while you drive. Start it before you pull away — or turn on auto-start and it begins on its own — and it keeps recording in the background while your phone sits in its holder. You never need to touch it on the road.
Does the app drain my battery?
TripRank is optimized for minimal battery usage. While GPS tracking does use battery, we've implemented efficient tracking algorithms to minimize the impact. For best results, keep your phone plugged in during longer trips.
How are ranks calculated?
Four things are ranked: all-time distance, longest single drive, territory explored and trophies earned. All four go up by driving more, and none of them involve speed.
Is my data private?
Yes, your privacy is important to us. Your detailed trip data and routes are private by default. Only your public profile information and overall ranking position are visible to other users. You can adjust your privacy settings in the app.
What's included in the premium subscription?
Premium members get access to detailed trip analytics, unlimited trip history, advanced statistics, and exclusive rank badges. Free users can still track trips and participate in rankings with some limitations.
How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's account settings to manage or cancel your subscription. Your premium features will remain active until the end of your billing period.
The app isn't tracking accurately. What should I do?
Make sure location permissions are set to "Always Allow" for the best accuracy. Also ensure you have a clear view of the sky, as GPS works best outdoors. If issues persist, try restarting the app or your phone.
Can I delete my account and data?
Yes, you can request account deletion from the app settings or by contacting us at urosmijajlovic@gmail.com. All your personal data will be permanently deleted within 30 days of your request.
I have another question
Feel free to reach out to us at urosmijajlovic@gmail.com or through our contact page. We're happy to help!